For items not presenting any quality issues (Only applicable to unused product):
- Fill up this Returns and Exchange Form.
- Successful applicant will be notified via email within 2-3 working days
- Successful applicant will be directed to return the product via Singpost to this address: Scube Gift Pte Ltd 194 Pandan Loop #04-19 Singapore 128383. Shipping cost will be bear by customer. Alternatively, we are able to arrange for our courier to pick up. Picking up cost will be an additional S$7, deductible from the refund.
- A shipping fees of $7 will be deducted from the total refunded amount for items not presenting quality issues.
- Refund will be given once the product received in good condition.
- An email of refund verification would be sent out.
- Return should be made after customer gets an email notification stating a successful refund application.
- Swanz has the right to reject return or refunds where application are not meeting terms and conditions stated above.