Other Warranty Registration

This registration page is for our Singapore and International customer (except Taiwan).
If you are our Taiwan customer, please register through this link:

TAIWAN WARRANTY

All Products (Except Kokoro Flask)

Warranty Registration

Customer must complete online registration within 10 days upon shipping.
Consumers must fill out the warranty registration accurately.
Please refer to the user guide to see what the warranty covers.
To claim the warranty benefit, consumers must contact Swanz Brand Team (email: enquiry@swanzbrand.com)
Wear and tear in product accessories (other than the thermal flask), example: easy-clean silicone, silicone lid, bags, etc are normal and not covered by the warranty
SWANZ reserved the right to change the policy.
Our warranty period is 180 days from the date of registration. However, consumers must complete online registration within 10 days from the date of receiving the product.
If the registration is not completed in 10 days after the signing date, we reserve the rights to refuse warranty registration and warranty claim.
The warranty registration must be registered on the official website.
One form submission applied for one item, please submit multiple forms if you have more than one item